Our Shopify integration offers two key benefits:
Seamless product sync - Keeps your product range between Shopify and Prisync in sync.
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Dynamic Pricing automation - Enables you to automatically adjust your Shopify prices based on the SmartPrice calculated via the Dynamic Pricing rules you set in Prisync.
In this article, you'll find:
A. How to Install the Prisync for Shopify App?
Visit our Shopify App page.
Click Add app to start the integration.
Complete the setup.
↳ Onboarding
Before you start using the app, you’ll need to choose a competitor monitoring style. We offer three options:
URL-based
Channel-based
Hybrid model
*For a detailed explanation of each option, have a look at this article.
Once you’ve chosen a monitoring style, you’ll be redirected to approve the related charge.
Don’t worry, you won’t be billed until after your 14-day free trial ends! Please note that the app can’t be used unless the charge is approved.
↳ Upgrade / Downgrade Process
If you select a different package type than your initial plan during onboarding (for example, if you upgrade or downgrade), a payment confirmation screen will appear again once you log in to the app.
You’ll need to approve the payment for the new package before you can continue.
You can upgrade or downgrade your plan at any time during the trial at no cost. Billing will only begin once the trial ends.
B. How Can I Import My Products From Shopify to Prisync?
If you’d like to automatically import all products with an Active status, please navigate to Shopify Settings and activate the Product List Sync option.
If you prefer to do it manually, you can do so via the Import page. Simply go to your Products page, where you’ll find the Import button to start the process.
Then, choose Start Import.
Next, you'll see the Import from Shopify section.
Shopify users can only import their products through the Prisync panel and/or directly from the Shopify dashboard. Importing or uploading products via Excel is not available once integrated with Shopify.
Our sync will ensure that your products are kept up to date automatically.
After selecting the product you’d like to import, click the Import button at the top right or bottom right of the page.
C. How to Reprice My Products?
To start receiving SmartPrice suggestions and enable automated repricing, you’ll need to complete a few more steps:
Add Competitor URLs
Make sure competitor URLs are added to each product. Learn how to add them individually or in bulk. If you’ve opted for the auto-match setup, you’ll just need to wait for the results to populate.Enter Product Cost
We strongly recommend entering your product costs accurately. You can always update them on your Shopify.Create SmartPrice Rules (Dynamic Pricing)
SmartPrice suggestions and repricing work based on your rules. For a detailed guide, see the SmartPrice Rules article.
D. Shopify Settings
You can access your Prisync Shopify settings by going to Settings and selecting the Shopify Settings tab.
Which product details do you want to keep synchronized with Prisync?
Default: All attributes sync is enabled.
Once you make your selection, product details such as Name, Category, Tags, Brand, Product Code, Barcode, Cost, and Status will automatically stay up to date for the products already imported into the Prisync panel
Do you want to get your product list in sync with Shopify?
Default: “No”
Activating this preference by selecting “Yes” will import all Active-state products, up to your plan’s SKU limit. During synchronization, the product details will be fully retrieved.
Once you choose "Yes", one additional setting will appear:
↳ Do not import my out-of-stock products

Enable this option to exclude out-of-stock products in your Shopify store from being auto-imported.
Do you want to add archived and draft products to Prisync?
Default: “No” - Only Active products will be visible in the import section.
By selecting "Yes", you will allow the Prisync app to include Archived or Draft products.
Which Shopify state should trigger deletion of your products on Prisync?


Default: Unchecked/Disabled.
If you select either of the options, it will allow Prisync to delete products from the panel if you change their status from Active to Draft or Archived.
Do you want to set your prices automatically 3 times in a day by Prisync Repricing Engine?
Default: Unchecked/Disabled.
If you select "Yes", your prices will be automatically adjusted according to your SmartPrice rules.
However, if there are no SmartPrice rules or suggestions affecting a particular product, its price will remain unchanged. Please go here for detailed information on how to set up SmartPrice rules.
Please note that to use this feature, the products you want to reprice must be imported via Shopify Batch Import from your Products Page.
Once you choose "Yes", two additional settings will appear:
↳ How do you want to manage your CAP?
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Do not change CaP: Prisync will update your Sales Price without affecting the Compare-at-Price of your Shopify field.
With this option enabled, you can also set your Compare-at-Price as the Max Level on the SmartPrice rule's Markup section.
Set the previous price as the new CaP: Prisync dynamically updates both your price and Compare-at-Price.
Depending on your theme, the original price may appear crossed out when it is higher than the SmartPrice. This allows your customers to easily compare the original price with the updated price.
↳ How do you want to reprice your variants?
There are three options to choose from:
Reprice independently
Reprice as the minimum variant SmartPrice
Reprice as the maximum variant SmartPrice
E. Integration Issues
There are a couple of cases where integration issues may occur:
↳ Email has been registered
The same email address cannot be registered twice in our system.
If you see this warning, it means your email may already be registered under a non-Shopify account. Please contact our team, and we’ll be happy to help.
↳ Product sync
Integration issues may occur in the following cases:
Product list sync is turned off in the panel, and the related product is deleted in Shopify.
A variant is added in Shopify to a product that was previously a single (non-variant) product. This can happen whether the product list sync is on or off.
To maintain cleaner and more consistent data, products with sync issues will be automatically removed from the panel.





