Knowledge Base
Hello,
In this page we will guide you through the most common questions we receive and their answers. You can contact us by leaving a message to live chat box on the bottom right corner.
In this page we will guide you through the most common questions we receive and their answers. You can contact us by leaving a message to live chat box on the bottom right corner.
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Getting Started
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URL, Channel, or Hybrid – What’s the Difference?
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How to add a new product?
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How to edit an existing product?
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How to Batch Import Products and URLs to My Prisync Account?
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How to Add a New URL to a Product?
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How to Bulk Import Competitor URLs for Existing Products
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How to edit an existing URL?
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When will my URLs be updated?
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How to track variant prices? [Premium Plan]
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How to track marketplace prices? [Premium Plan]
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How to set up daily notifications? [Premium Plan]
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How to report URLs with false price or stock information?
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URL, Channel, or Hybrid – What’s the Difference?
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Integrations
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Dashboard Page
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Products Page
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Dynamic Pricing Page [Premium]
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Reports Page [Premium]
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Excel Reports
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Hybrid Model
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Channel Monitoring
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Mail Notifications[Premium]
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API [Premium + Extra]
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Settings Page
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Preferences - Total Price
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My Profile
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API Access Details
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Preferences - VAT Settings
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Preferences - Stock Out Settings
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Preferences - Include Stock Out Products' Prices in Smart Price Calculation
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Preferences - Currency Settings
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Preferences - Threshold for Price Change Notification
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Notification Settings
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Decimal Symbols in Excel Exports
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Preferences - Total Price
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Billing
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Frequently Asked Questions
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What is Prisync's update interval?
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Can I export my dashboard?
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I am a supplier and I want to compare Recommended Prices with actual prices on sellers. Is it possible?
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Where can I compare Prisync Plans and how can I upgrade to a larger plan?
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How can I review a previous payment invoice?
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How can I tell you about my feature idea?
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How can I change my username/password?
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How binding is the Prisync subscription contract?
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Is it legal to collect price information from websites?
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What is Prisync's update interval?